Being treated rudely at work can have an enormous impact on our time, energy and well-being. Dr. Turner, global expert on incivility in the health care workplace and consultant in Emergency Medicine (UK), brings an evidence-based perspective on how uncivil behaviour impacts our cognitive abilities, engagement and patient outcomes. As Dr. Turner underscores with personal stories and data in his groundbreaking Ted Talk, When Rudeness in Teams Turns Deadly, “this stuff counts.”
Objectives

• Understand the science of civility showing the impact of uncivil behaviour.
• Learn how fostering a civil culture improves morale, well-being and patient outcomes.
• Consider your behaviours and how positive shifts could help influence the workplace culture.

Location: Sheraton Vancouver Guildford Hotel – 15269 104 Ave., Surrey, BC, V3R 1N5
Date: Saturday, November 23, 2024
Time: 8:30 a.m. to 12:00 p.m.
Cost: Free, breakfast included

Limited spots available – register here to secure your seat.