Resources

MSA Resources

Working together to strengthen physicians voices of Surrey Memorial Hospital.

Medical Staff Bylaws
SMH Quarterly Staff Meeting - 6 December 2021
FE Funding Guidelines

View and download the FE Funding Guidelines PDF here.

SMH Physician Parking

Surrey Memorial Hospital offers over forty (40) reserved stalls dedicated for physicians with a valid ePermit. Staff and Daily Pay are not permitted to park in these reserved stalls. 

 

Read the full details on physician parking here.

Medical Staff Rules
2021 Health Authority Engagement Survey Results
VersaPay Workflow Update

VersaPay Registration Process:

  1. Sign up for a Versapay account (secure.versapay.com).
  • Once the registrant reaches the add bank account stage,  a message will pop up that they must call 1-866-999-8729 to complete the process.
  1. VersaPay customer service will request the registrant's email address that was attached to an existing payment or transaction that has been processed in FEMS.
  • If a claim has been forwarded to Versapay, the customer support agent will be able to see the claim and verify it using the email provided
  • If there has not yet been a claim (either no claim at all, or FEMS has not submitted the claim to Versapay), the customer service agent may ask who the payor is to further verify it is a legitimate customer
  • PLEASE NOTE: This is when the registrant will provide the name of the MSA or Physician Society that they are a member of
  • Once verified, Versapay customer service will turn on the toggle that will allow the registrant to add the bank information. The registrant can then go back into Versapay and add their bank information.

VersaPay Change Bank Account Process:

1. Member calls 1-866-999-8729.

 

2. VersaPay customer service will request the member's email address that was attached to an existing payment or transaction that has been processed in FEMS.

 

3. Once verified, VersaPay customer service will turn on the toggle that will allow the registrant to add the bank information. The registrant can then go back into Versapay and add their bank information.

 

At no time will Versapay ask for personal information (i.e., SIN, bank account, etc.). If you have any further questions, please email engagement@doctorsofbc.ca

Medical staff at Surrey Memorial Hospital and Jim Pattison Outpatient Care and Surgery Centre